Senior Field Service

Senior Field Service Engineer

FLSA Status: Exempt (Salary)

Travel Required: 85-95%

Experience: Senior (Minimum 10+ years of relevant field service experience)

Location: Headquarters in Marietta, GA | Worksites in USA & International

Posted: 04/30/2025

Job Summary:

We are seeking an experienced and self-motivated Senior Field Service Engineer with a strong background in power generation, automation, and protective relaying systems. This position involves both domestic and offshore travel to support commissioning, maintenance, and troubleshooting of electrical and automation systems on marine vessels, industrial facilities, and power distribution systems. The ideal candidate has extensive hands-on experience with switchgear, VFDs, PLCs, protective relays, and power generation equipment. Strong communication skills and a passion for solving complex technical challenges are key to success in this role.

Responsibilities:

Perform on-site commissioning, inspection, and troubleshooting power generation and distribution systems aboard marine vessels and industrial sites.
• Interface with vessel and plant management systems, ensuring proper integration of VFDs, automation systems, and external vendor control equipment.
Conduct protective relay testing (electromechanical and microprocessor-based), including Schweitzer, GE Multilin, Basler, and Siemens relays.
• Install, program, and support PLC and HMI systems (Allen Bradley, Siemens, Concept, RSView.)
Provide support for communication networks such as Modbus, Ethernet, and fiber optic systems.
Conduct equipment demonstrations and training for clients on generator systems, remote racking systems, and safety devices.
• Interpret electrical schematics and perform high- and low-voltage testing, thermographic surveys, DGA, and trip unit testing.
Deliver technical documentation and reports in alignment with Coast Guard, ABS, and customer requirements.
Collaborate with engineering and operations teams to resolve complex system integration. challenges.
Provide customer support for warranty and post-installation service.

Requirements:

Minimum of 10 years of hands-on field engineering experience, with exposure to marine or industrial power systems.
Strong background in protective relay testing, switchgear maintenance, and automation integration.
Proficiency in VFDs, PLCs, HMIs, and generator paralleling switchgear systems.
Experience with field testing equipment (megohmmeters, hi-pot testers, infrared cameras, etc.)
Ability to read and interpret technical drawings, schematics, and equipment manuals.
Strong analytical and diagnostic skills with a customer-focused mindset.
Excellent verbal and written communication skills.
Willingness to travel extensively (domestic and international.)
Current Passport

Preferred Qualifications:

Former military experience in power generation or electrical maintenance.
Two-Year degree in electrical engineering or similar field.
Technical certifications in protective relays, PLC programming, or power distribution equipment.
Experience working with classification societies and understanding of marine vessel regulations.

Work Environment:

Field-based position with frequent travel to customer job sites.
Physically active role that may require working in various environmental conditions.

Intern Field Service Technician I

FLSA Status: Non-Exempt (Hourly)

Reports To: Manager

Manage People: No

Location: Headquarters in Marietta, GA | Worksites in USA & International

Posted: 03/31/2025

Job Summary:

We are seeking a motivated and dedicated Novice Field Service Technician to join our team. As a Novice Field Service Technician, you will play a crucial role in ensuring the efficient operation and maintenance of Electrical Substations. This entry-level position is ideal for individuals who are eager to learn and develop their skills in the field of substation maintenance.

Responsibilities:

Assist in conducting routine inspections and maintenance activities of electrical substations under the supervision of experienced technicians.
Perform basic troubleshooting and repairs of substation equipment, including circuit breakers, transformers, switches, and relays.
Assist in testing and calibrating substation equipment to ensure accuracy and proper functioning.
Support the installation and replacement of substation components and equipment.
Maintain accurate records of maintenance activities, including inspection reports, equipment logs, and work orders.
Follow all safety procedures and protocols to maintain a safe working environment.
Collaborate with team members and senior technicians to identify and resolve maintenance issues promptly.
Attend training sessions and participate in professional development opportunities to enhance technical skills and knowledge.
Comply with company policies and regulations related to substation maintenance and work quality.
Contribute to the development and improvement of maintenance procedures and protocols.

Requirements:

High school diploma or equivalent.
Basic understanding of electrical principles and concepts.
Familiarity with hand tools and basic electrical testing equipment.
Ability to learn and apply technical knowledge related to substation equipment and maintenance practices.
Strong problem-solving skills and attention to detail.
Ability to work both independently and collaboratively as part of a team.
Excellent communication and interpersonal skills.
Physical fitness and ability to perform tasks that may require lifting, climbing, and working at heights.
Willingness to work in outdoor environments and occasionally during evenings or weekends.
Valid driver's license and reliable transportation.

Preferred Qualifications:

Vocational or technical degree/training in construction, electrical, mechanical, or power systems.
Previous experience or exposure to substation maintenance, electrical, or mechanical work.
Basic knowledge of safety regulations and procedures in the electrical or mechanical industry.
Familiarity with electrical drawings, schematics, and technical manuals.
Proficiency in using computer software for documentation and data entry.